Experience
Who we are
Dana Johnson Accountant

Overview

Global MediCALL Assistance (M) Sdn Bhd is located in Selangor, Malaysia. Incorporated since July 2010, today, GMCA (as we are collectively known), has emerged as one of Malaysia’s trusted assistance service providers.

GMCA provides a 24 hours in-house call centre services to a wide range of companies and organizations.

We carefully choose our providers and can be sure that our clients will get the best possible service while requesting our assistance. Our goal is to reduce the expenses to our clients and customers without compromising the high level of care.

Our Values

We are here to show Compassion

We carefully choose our providers and can be sure that our clients will get the best possible
service while requesting their assistance.

We Prioritize Our Customers

Our fully integrated business provides a seamless customer service, utilising the skills of our highly experienced in-house teams of specialists.

Reassurance

We are able to deal with crisis calmly, efficiently and effectively, in both human and financial terms. Combining reassurance, resources and knowledge, we resolve emergency situations and extend a helping hand 24 hours a day, every day of the year.

Pro-Active & Innovativeness

We encourage innovation and support our staff to develop new ideas across our business. We are committed to investment in the training and development of our staff.

Trusted

The end-to-end service we offer gives our clients the confidence to entrust us with their own employees, customers and brands, knowing that we have both the capability and the attitude to respond in a timely and cost-effective way.

Our Partners

Trusted Industry Players

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  • Spaces
  • Cglobal
  • Hemisferio
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  • DigitalBox
  • Spaces
  • Cglobal
  • DigitalBox
  • Hemisferio
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  • Abstract

Testimonials

What Our Clients Say

I find it very pleasing to note that customer service and personal touch are obviously a priority to your company especially at a time of personal misfortune during my medical evacuation.

Thank You GMCA!

Ms Patrycja

Expatriate

I am writing to you personally because I want to express my sincere thanks to your staff for the extraordinarily thoughtful and professional way that everyone in your company with whom we came in contact during our ambulance transfer.

Mr Carsten

Frequent Traveller

Just to tell you that I appreciate the services and personal involvement of Aaron Lim in preparation of my hospitalization during my big C treatment. He seems able to anticipate problems as well as solving them easily. Not feeling that you are not only a number is relaxing.

Mr & Mrs Michel

Tourist

My husband and I were extremely impressed by the professional and very efficient service. They kept in touch and provided calm reassurance when we needed it most. The whole process was very smooth and efficient.

Camille

Tourist

Services

Career

Be part of our growing FAMILY

We look for people who are compassionate and emphatic with a positive and creative mindset. Individuals who are passionate in helping others, attentive, merciful and has good grace are reflections of our company core values.

View Available Vacancies